Child Policy
We are a family-friendly hotel and children under the age of 16 are welcome to use the pool between 9.00am and 6.00pm. Please note that children must be supervised by an adult also using the pool at all times, as there is no lifeguard on duty.
Children are not permitted to use the pool unaccompanied, nor are they permitted to use the gym, sauna, or steam room.
Sign In Procedure
All members are required to sign in via the finger-print machine at the reception desk. No members are permitted access to the changing areas, gym floor, pool deck, fitness studio, or recovery hub prior to signing in. This is in line with health and safety guidelines, and we ask all members to respect this. Continuous failure to follow the procedure will result in your membership being cancelled without refund.
Non-members and hotel guests are required to fill in their details on the sign-in sheet on arrival.
Camera Usage & Photography
The use of cameras and mobile phones is strictly prohibited in the changing rooms and on the pool deck. Photography of the pool deck is not allowed under any circumstances. This policy is in place to protect the privacy of all members, guests, and staff. We have a zero tolerance to this; failure to comply will result in your membership/ swim lessons being cancelled without refund.
